I promised you thirty lessons in thirty days, and that's what I'm giving. I missed this weekend, but instead of skipping them, had to catch up because it is important to me to keep my promises. Simply:
Keep the promises you make, and only make promises you can keep.
It is surprisingly hard to not over promise. I know I do it all of the time, and it is a struggle I consistently fight. It becomes easier to just tell someone you'll give them what they want, even if you can't. We all do it because it's simpler than saying "I am not able to give that to you."
It is an act of bravery to admit what you can't do.
Managing expectations is a job in itself. And we all want to be the hero - the person who saves the day and over-delivers. However, we as human beings are fallible and have limited capacity. Only we know our limits, and we have to be able to communicate them to maintain trust. In short:
Make fewer promises. Make truer promises.
Seventeen more days.